Privacy Policy
How we collect, use and protect your personal data
Last updated: July 2026.
1. Introduction
Ing Protect Group ("we", "us", "our") is committed to protecting the privacy of visitors to our website ingprotectgroup.rs. This Privacy Policy explains what data we collect, how we use it, and what rights you have regarding your personal data, in accordance with the Law on Personal Data Protection of the Republic of Serbia.
2. What data we collect
We collect personal data only when you voluntarily provide it to us, for example through the contact form or the "Request a Quote" form. This data may include:
- Full name
- Email address
- The content of the message you send us
We do not collect sensitive personal data (e.g. health, religious or political affiliation data) through the website.
3. How we use your data
We use the data you provide us solely for the following purposes:
- Responding to your inquiry or quote request
- Communication regarding the services we provide
- Improving the quality of our services
We do not sell, rent, or share your data with third parties for marketing purposes.
4. Contact forms
The forms on this website use a third-party service (FormSubmit) to forward messages to our email. The data you enter into the form is forwarded directly to our email and is not permanently stored on the website's servers.
5. Cookies
Our website uses cookies to improve user experience. Cookies are small text files stored on your device. We use:
- Essential cookies — required for the basic functioning of the site (e.g. remembering your cookie consent)
- Analytics cookies — if used, these help us understand how visitors use the site in order to improve content
On your first visit to the site, you are shown a cookie notice where you can accept or decline their use. You can change your consent at any time by clearing cookies in your browser settings.
6. Google Maps
On the "Contact Us" page, we display an embedded Google Map to help you find our location more easily. Google may collect data about your interaction with the map in accordance with its own privacy policy.
7. Your rights
In accordance with applicable regulations, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for data processing at any time
To exercise these rights, you can contact us via the email address listed below.
8. Data security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9. Changes to this policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page with the date of the last update indicated.
10. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us:
- Email: ingprotectgroup@gmail.com
- Phone: +381 63/748-7768, +381 64/644-4691
- Address: Jasički put 9, 3700 Kruševac, Serbia